Terms & Conditions

Please read the terms and conditions displayed before using the seafolly.com website. By using the seafolly.com website, you are deemed to have read the terms and conditions and be bound by them.

Seafolly Australia trades under the entity Seafolly Pty. Limited, ABN 43 001 537 748, 3&4 The Mill, 41-43 Bourke Road, Alexandria NSW 2015, Australia.
Seafolly Australia – United States trades under the entity of Seafolly LLC, registered address of Box 527, 3983 South McCarran Blvd Reno, NV 89502 United States; with address currently in use of 1135 Newport Center Drive, Newport Beach, CA, 92660 United States.
Seafolly Australia – Singapore trades under Seafolly International Pte Ltd, Company Reg No: 200405811N, 6001 Beach Rd, #14-01 Golden Mile Tower, Singapore, 199589.

Privacy

Please review our privacy policy which govern this website in order to understand how these are applied.

Conduct

This website has been developed for use by customers and intended customers. You agree not to use the website in any way that causes or is intended to cause access or the website to be damaged, interrupted, or impaired in anyway including but not limited to:

  • Causing annoyance or nuisance inconvenience or mischief
  • Fraudulent purposes or in connection with unlawful or criminal activity
  • Breach of copyright, trademarks, confidence, privacy or any other right
Copyright 2012 Seafolly

Contract

When you place an order to purchase a product from Seafolly, we will send you an email confirming receipt and details of your order. Our acceptance of this offer to purchase will be at the time we dispatch that product to you and a confirming email in this regard is sent. The acceptance will be complete at this time. It is agreed at the time you place an order it is your intention to enter into a contract with Seafolly Pty Limited.

Pricing & availability

Australia regional site: prices are shown in AUD and will be charged in AUD, even if the currency converter tool is applied to show the conversion rate in an alternate currency.
United States regional site: prices are shown in USD and will be charged in AUD, even if the currency converter tool is applied to show the conversion rate in an alternate currency.
Singapore regional site: prices are shown in SGD and will be charged in SGD, even if the currency converter tool is applied to show the conversion rate in an alternate currency.

Seafolly list products for sale on its website as indicated. Whilst we use our best endeavors to fulfil such orders, we cannot be held responsible if the products are not available at a given point in time. It is further noted that dispatch times indicated below are a guide and are not guaranteed dispatch times and should not be relied upon as such.

Not all items listed online are available in store.

Consent

Seafolly.com assumes all sales are made to persons over the age of 18. If you are under 18, you need to have the involvement of a parent or guardian.

Payment

Payment is only accepted by means of the credit card types as shown and Paypal. We are unable to process any other payment form.

Alterations to terms & conditions

We reserve the right to make changes to our website, policies, terms and conditions at any time.

Waiver

Should you breach any terms or conditions, and we take no action against you, we shall be entitled to invoke our rights and remedies in any other situation where you breach these conditions.

Governing Law 

The above terms and conditions are governed by the laws applicable of the state of New South Wales in Australia. Both parties submit to the non exclusive jurisdiction of the New South Wales Courts.

Ethical & Social Responsibility

Seafolly is proud to be a member of the Ethical Trading Initiative (ETI), a leading alliance of companies, trade unions and NGOs that promotes respect for workers’ rights around the globe. To read more please click here.

 

Gift Card Terms of Use

These Terms and Conditions apply to all Gift Cards issued by:
Seafolly Pty Ltd (ABN 43 001 537 748) (Seafolly) Australia.
Seafolly Pte Ltd (Company Reg No. 200405811N) (Seafolly) Singapore.
Seafolly LLC (Seafolly) United States.

 1. Introduction

1.1.    To the extent permitted by law, these Terms of Use contain the full set of conditions governing the purchase, issue, redemption and use of your Seafolly Gift Card. Any recipient of the Gift Card should be directed to these Terms of Use to ensure that they are appropriately informed before they make use of their Gift Card.
1.2.    If you have any questions or would like more information about your Gift Card, please call customer service on 1300 420 811 within Australia, 855 732 3655 within the United States or on +61 2 9291 8309 from outside of Australia.

2. Accepting the Gift Card and agreeing to these Terms of Use

By purchasing, redeeming, attempting to redeem or otherwise using a Gift Card, you accept and agree to be bound by these Terms of Use.

Purchasing the Gift Card

2.1.    Gift Cards may be purchased at participating Seafolly Concept Stores in Australia, Singapore or United States, or at Seafolly online.
2.2.    The initial value deposited to the account of the Gift Card is determined as at the time of purchase, in local currency and no further amounts may be deposited following purchase.
2.3.    Gift Cards may not be cancelled once payment has been processed.  Gift Cards are not (in part or in full) refundable or redeemable for cash.

3. Purchases using the Gift Card

3.1.    You may use your Gift Card to purchase goods from the Seafolly online stores trading in the currency of purchase origin: 
www.seafolly.com/au
www.seafolly.com/sg
www.seafolly.com/us
You may use your Gift Card to purchase at any Seafolly Concept Store operated by Seafolly excluding those at the following locations:
(a)         Seafolly Charlestown; and
(b)        Seafolly Melbourne Central.
3.2.    Your Gift Card is only valid for use at participating Seafolly Concept Stores and the online stores as detailed above; and cannot be used with any other reseller of Seafolly branded goods. Gift cards purchased can not be used at a Seafolly Concept store or online store trading in a different currency than that used to purchase the Gift Card.
3.3.    Your Gift Card may only be used to make purchases up to the value contained on the Gift Card. If you wish to make a purchase of goods for an amount that exceeds the value on your Gift Card, you must pay the excess using another payment method.
3.4.    No change will be given where any value or credit balance remains on the Gift Card following a purchase of goods.
3.5.    Your Gift Card cannot be used to purchase another Gift Card.
3.6.    You must spend a minimum of AUD$50 in order to use your Gift Card to purchase Seafolly product.

4. No cash advances

You cannot obtain any cash advance with your Gift Card.

5. Expiry and value balance

5.1.    Your Gift Card will be valid for 3 years from the date of purchase. The value of any unused balance on the Gift Card after the date of expiry will be forfeited and will not be refunded, credited or transferred to any replacement or new Gift Card.  It is your responsibility to ensure the value placed on the Gift Card is redeemed within that time frame.
5.2.    You can confirm the expiry date and balance of your Seafolly Gift Card and your transaction history by contacting customer support on 1300 420 811 within Australia, 855 732 3655 within the United States or on +61 2 9291 8309 from outside of Australia; or by presenting your Gift Card at the counter in any participating Seafolly Concept store.

6. Lost, stolen or damaged Gift Cards

6.1.    Seafolly accepts no responsibility for the loss, theft or destruction of Seafolly Gift Cards and Seafolly has no obligation to replace or refund the value of lost, stolen or damaged Gift Cards.
6.2.    You are liable for all transactions on your Seafolly Gift Card, including where your Gift Card has been lost or stolen.
6.3.    Seafolly is entitled to prevent further use or the redemption of the value contained on any Gift Card if:
(a)         you report that it has been lost, stolen or damaged; or
(b)        Seafolly believes or has reason to suspect that the Gift Card has been or will be used in a manner that contravenes these Terms of Use or is unlawful, misleading or deceptive, unfair or causes detriment to any other person.

7. Changes to Terms of Use

Seafolly reserves the right to change any of the terms contained in these Terms of Use, including the adding or removing of Seafolly stores at which the Gift Card may be used, at any time without notice.

8. Queries or complaints

If you have any queries or complaints regarding the purchase or use of the Gift Card, please contact Seafolly on 1300 420 811 within Australia, 855 732 3655 within the United States or on +61 2 9291 8309 from outside of Australia; or email shop@seafolly.com.au.

9. Applicable law

9.1.        These Terms of Use are to be construed and enforced in accordance with the laws of New South Wales, Australia. Any dispute arising from your receipt or use of a Gift Card is exclusively subject to the jurisdiction of the courts of New South Wales, Australia (including the Federal Court of Australia).

 

Promotions 

Seafolly reserves the right to retract any promotion/competition at any time.

 

Birthday Voucher

To receive a Birthday Voucher you must be subscribed to the Seafolly e-newsletter and have provided all personal details required such as full name, email address and date of birth.

Birthday vouchers are valid for a one month period and are available for a one time use on full price product excluding Gift Cards, not in conjunction with any other offer.

Birthday vouchers are emailed at the start of the month. Should you sign up after the first day of the month, and your birthday is within the month, you will need to contact customer service to request your voucher.

The voucher can be redeemed in Seafolly Concept Stores or Seafolly Online. To find a Seafolly Concept Store please view our find a store location and look for your local store that has “Concept” in the store name. Seafolly stockists cannot honour this discount.

To redeem online the provided code must be entered at checkout prior to payment. Orders successfully placed and paid for without provision of this code cannot be adjusted.

To redeem in store the email must be presented to, and verified by, a Seafolly representative. Seafolly reserves the right to request further identification and can refuse service of this offer should fraudulent redemption be suspected.

If a Birthday Voucher has been redeemed on an online order and this order is later returned for refund, only the value paid will be refunded, and the voucher will not be re-instated.

 

Seafolly US - "Win A Trip" Promotion

Please view full Terms and Conditions for Seafolly's "Win A Trip" promotion here.