Terms & Conditions

Please read the terms and conditions displayed before using the seafolly.com website. By using the seafolly.com website, you are deemed to have read the terms and conditions and be bound by them.

Seafolly Australia trades under the entity Seafolly Pty. Limited, ABN 43 001 537 748, 247 King Street Mascot New South Wales 2020 Australia.
Seafolly Australia – United States trades under the entity of Seafolly LLC, registered address of Box 527, 3983 South McCarran Blvd Reno, NV 89502 United States; with address currently in use of 1135 Newport Center Drive, Newport Beach, CA, 92660 United States.
Seafolly Australia – Singapore trades under Seafolly International Pte Ltd, Company Reg No: 200405811N, 6001 Beach Rd, #14-01 Golden Mile Tower, Singapore, 199589.

Privacy

Please review our privacy policy which govern this website in order to understand how these are applied.

Conduct

This website has been developed for use by customers and intended customers. You agree not to use the website in any way that causes or is intended to cause access or the website to be damaged, interrupted, or impaired in anyway including but not limited to:

  • Causing annoyance or nuisance inconvenience or mischief
  • Fraudulent purposes or in connection with unlawful or criminal activity
  • Breach of copyright, trademarks, confidence, privacy or any other right
Copyright 2012 Seafolly

Contract

When you place an order to purchase a product from Seafolly, we will send you an email confirming receipt and details of your order. Our acceptance of this offer to purchase will be at the time we dispatch that product to you and a confirming email in this regard is sent. The acceptance will be complete at this time. It is agreed at the time you place an order it is your intention to enter into a contract with Seafolly Pty Limited.

Pricing & availability

Australia regional site: prices are shown in AUD and will be charged in AUD, even if the currency converter tool is applied to show the conversion rate in an alternate currency.
United States regional site: prices are shown in USD and will be charged in AUD, even if the currency converter tool is applied to show the conversion rate in an alternate currency.
Singapore regional site: prices are shown in SGD and will be charged in SGD, even if the currency converter tool is applied to show the conversion rate in an alternate currency.

Seafolly list products for sale on its website as indicated. Whilst we use our best endeavors to fulfil such orders, we cannot be held responsible if the products are not available at a given point in time. It is further noted that dispatch times indicated below are a guide and are not guaranteed dispatch times and should not be relied upon as such.

Not all items listed online are available in store.

Consent

Seafolly.com assumes all sales are made to persons over the age of 18. If you are under 18, you need to have the involvement of a parent or guardian.

Payment

Payment is only accepted by means of the credit card types as shown and Paypal. We are unable to process any other payment form.

Alterations to terms & conditions

We reserve the right to make changes to our website, policies, terms and conditions at any time.

Waiver

Should you breach any terms or conditions, and we take no action against you, we shall be entitled to invoke our rights and remedies in any other situation where you breach these conditions.

Governing Law 

The above terms and conditions are governed by the laws applicable of the state of New South Wales in Australia. Both parties submit to the non exclusive jurisdiction of the New South Wales Courts.

Gift Card Terms of Use

These Terms and Conditions apply to all Gift Cards issued by:
Seafolly Pty Ltd (ABN 43 001 537 748) (Seafolly) Australia.
Seafolly Pte Ltd (Company Reg No. 200405811N) (Seafolly) Singapore.
Seafolly LLC (Seafolly) United States.

 1. Introduction

1.1.    To the extent permitted by law, these Terms of Use contain the full set of conditions governing the purchase, issue, redemption and use of your Seafolly Gift Card. Any recipient of the Gift Card should be directed to these Terms of Use to ensure that they are appropriately informed before they make use of their Gift Card.
1.2.    If you have any questions or would like more information about your Gift Card, please call customer service on 1300 420 811 within Australia, 855 732 3655 within the United States or on +61 2 9291 8309 from outside of Australia.

2. Accepting the Gift Card and agreeing to these Terms of Use

By purchasing, redeeming, attempting to redeem or otherwise using a Gift Card, you accept and agree to be bound by these Terms of Use.

Purchasing the Gift Card

2.1.    Gift Cards may be purchased at participating Seafolly Concept Stores in Australia, Singapore or United States, or at Seafolly online.
2.2.    The initial value deposited to the account of the Gift Card is determined as at the time of purchase, in local currency and no further amounts may be deposited following purchase.
2.3.    Gift Cards may not be cancelled once payment has been processed.  Gift Cards are not (in part or in full) refundable or redeemable for cash.

3. Purchases using the Gift Card

3.1.    You may use your Gift Card to purchase goods from the Seafolly online stores trading in the currency of purchase origin: 
www.seafolly.com/au
www.seafolly.com/sg
www.seafolly.com/us
You may use your Gift Card to purchase at any Seafolly Concept Store operated by Seafolly excluding those at the following locations:
(a)         Seafolly Charlestown; and
(b)        Seafolly Melbourne Central.
3.2.    Your Gift Card is only valid for use at participating Seafolly Concept Stores and the online stores as detailed above; and cannot be used with any other reseller of Seafolly branded goods. Gift cards purchased can not be used at a Seafolly Concept store or online store trading in a different currency than that used to purchase the Gift Card.
3.3.    Your Gift Card may only be used to make purchases up to the value contained on the Gift Card. If you wish to make a purchase of goods for an amount that exceeds the value on your Gift Card, you must pay the excess using another payment method.
3.4.    No change will be given where any value or credit balance remains on the Gift Card following a purchase of goods.
3.5.    Your Gift Card cannot be used to purchase another Gift Card.
3.6.    You must spend a minimum of AUD$50 in order to use your Gift Card to purchase Seafolly product.

4. No cash advances

You cannot obtain any cash advance with your Gift Card.

5. Expiry and value balance

5.1.    Your Gift Card will be valid for 3 years from the date of purchase. The value of any unused balance on the Gift Card after the date of expiry will be forfeited and will not be refunded, credited or transferred to any replacement or new Gift Card.  It is your responsibility to ensure the value placed on the Gift Card is redeemed within that time frame.
5.2.    You can confirm the expiry date and balance of your Seafolly Gift Card and your transaction history by contacting customer support on 1300 420 811 within Australia, 855 732 3655 within the United States or on +61 2 9291 8309 from outside of Australia; or by presenting your Gift Card at the counter in any participating Seafolly Concept store.

6. Lost, stolen or damaged Gift Cards

6.1.    Seafolly accepts no responsibility for the loss, theft or destruction of Seafolly Gift Cards and Seafolly has no obligation to replace or refund the value of lost, stolen or damaged Gift Cards.
6.2.    You are liable for all transactions on your Seafolly Gift Card, including where your Gift Card has been lost or stolen.
6.3.    Seafolly is entitled to prevent further use or the redemption of the value contained on any Gift Card if:
(a)         you report that it has been lost, stolen or damaged; or
(b)        Seafolly believes or has reason to suspect that the Gift Card has been or will be used in a manner that contravenes these Terms of Use or is unlawful, misleading or deceptive, unfair or causes detriment to any other person.

7. Changes to Terms of Use

Seafolly reserves the right to change any of the terms contained in these Terms of Use, including the adding or removing of Seafolly stores at which the Gift Card may be used, at any time without notice.

8. Queries or complaints

If you have any queries or complaints regarding the purchase or use of the Gift Card, please contact Seafolly on 1300 420 811 within Australia, 855 732 3655 within the United States or on +61 2 9291 8309 from outside of Australia; or email shop@seafolly.com.au.

9. Applicable law

9.1.        These Terms of Use are to be construed and enforced in accordance with the laws of New South Wales, Australia. Any dispute arising from your receipt or use of a Gift Card is exclusively subject to the jurisdiction of the courts of New South Wales, Australia (including the Federal Court of Australia).

 

Promotions 

Seafolly reserves the right to retract any promotion/competition at any time.

 

Birthday Voucher

To receive a Birthday Voucher you must be subscribed to the Seafolly e-newsletter and have provided all personal details required such as full name, email address and date of birth.

Birthday vouchers are valid for a one month period and are available for a one time use on full price product excluding Gift Cards, not in conjunction with any other offer.

Birthday vouchers are emailed at the start of the month. Should you sign up after the first day of the month, and your birthday is within the month, you will need to contact customer service to request your voucher.

The voucher can be redeemed in Seafolly Concept Stores or Seafolly Online. To find a Seafolly Concept Store please view our find a store location and look for your local store that has “Concept” in the store name. Seafolly stockists cannot honour this discount.

You must spend a minimum of AUD$50 in order to use your Gift Card to purchase Seafolly product.

To redeem online the provided code must be entered at checkout prior to payment. Orders successfully placed and paid for without provision of this code cannot be adjusted.

To redeem in store the email must be presented to, and verified by, a Seafolly representative. Seafolly reserves the right to request further identification and can refuse service of this offer should fraudulent redemption be suspected.

 

Seafolly Australia - WIN a Seafolly Palm Beach Surfboard and Much More!

Go in the draw to win hundreds of prizes, total prize pool valued at $8,504. NSW permit number LTPS/17/19590. SA licence Number T17/2177. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

1. The Promotor is Seafolly Australia Pty Ltd, BUILDING 3 & 4, THE MILL, 41 - 43 BOURKE RD, ALEXANDRIA NSW, AUSTRALIA. Telephone +61 2 8339 8222. ABN: 80 125 901 206

2. Entry is open to anyone aged over 13 years with a postal address within Australia, with the exception of Seafolly Australia and Sunburn Pty Ltd employees, family and friends. Seafolly Australia Pty Ltd will recognise competition entry submissions through this medium only. For anyone aged between 13-18 years, the champagne prize will be substituted with a Seafolly Water Bottle valued at $19.95.

3. Promotion commences on 8/11/2017 at 11:00am AEST until 3/12/2017 at 16:50pm AEST.

4. To enter, an entry will be acknowledged when they complete the following; on the Gleam platform, enter via Facebook or Instagram (one entry, compulsory) OR go in store, collect and enter a secret code (five entries, non-compulsory).

5. Seafolly Australia Pty Ltd reserves the right, at any time, to verify the validity of entries and entrants and reserves the right, in its sole discretion, to disqualify any individual who Seafolly Australia Pty Ltd has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Seafolly Australia Pty Ltd to enforce any of its rights at any stage does not constitute a waiver of those rights. The Seafolly Australia Pty Ltd legal rights to recover damages or other compensation from such an offender are reserved.

6. Users can enter to a maximum of 7 entries, and the winner will be selected at random.

7. If there is a dispute as to the identity of an entrant, Seafolly Australia Pty Ltd reserves the right, in its sole discretion, to determine the identity of the entrant.

8. The draw will take place on 4th December, 2017 at 5pm AEST at BUILDING 3 & 4, THE MILL, 41 - 43 BOURKE RD, ALEXANDRIA NSW, and the winners will be contacted directly by Seafolly via email. Winner will be asked to email competition@seafolly.com.au with their full contact details including postal address, age, and phone number. Winners will be announced on the Seafolly website at www.seafolly.com.au/winwithseafolly on the 4th December.

9. If for any reason a winner does not respond within 3 months, then the prize will be forfeited; and another winning entry will be drawn. The draw will take place at BUILDING 3 & 4, THE MILL, 41 - 43 BOURKE RD, ALEXANDRIA NSW, AUSTRALIA on 1/03/2018 at 10am AEST and the winner will be notified via email. Second round winners will be announced on the Seafolly website at www.seafolly.com.au/winwithseafolly on the 2/3/2018.

10. If any prize is unavailable, Seafolly Australia Pty Ltd, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

11. Total prize pool value is valued at $8,504 AUD RRP. Products included are: Seafolly Surfboard/s (2 x $2000), Seafolly $200 voucher/s (2 x $200), Seafolly Cooler/s (30x $49.95), Seafolly Beach Pillow/s (30 x $39.95), Seafolly Bikini Bag/s (30 x $19.95) and SeafollyXChandon Sparkling Wine/s (30x $26.95). No cash can be redeemed from the prize amount. No store credit provided. Prizes cannot be picked up from a location; they will be posted to the nominated address.

12. Entrants consent to Seafolly Australia Pty Ltd using their Facebook or Instagram account name in any media for an unlimited period without remuneration for the purpose of announcing the winning entry, promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by Seafolly Australia Pty Ltd .

13. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of Seafolly Australia Pty Ltd, including but not limited to technical difficulties, unauthorised intervention or fraud, Seafolly Australia Pty Ltd reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

14. Prize will be dispatched to the address stipulated by the winner periodically, at public release, as per availability from the manufacturer.

15. By entering and participating, entrant agrees to hold harmless, defend and indemnify Facebook and Instagram from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, costs or expenses, with respect to or arising out of or related to (i) entrant’s participation in the Sweepstake, or (ii) entrant’s participation in any Prize related activities, acceptance of a Prize and/or use or misuse of a Prize (including, without limitation, any property loss, damage, personal injury or death caused to any person(s). This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram.

 

Seafolly Australia - Seafolly Flashback Fridays, Instagram Competition

Go in the draw to win a Seafolly Flashback set for you and your best friend.Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

1. The Promotor is Seafolly Australia Pty Ltd, BUILDING 3 & 4, THE MILL, 41 - 43 BOURKE RD, ALEXANDRIA NSW, AUSTRALIA. Telephone +61 2 8339 8222. ABN: 80 125 901 206

2. Entry is open to anyone aged over 13 years with a postal address within Australia with the exception of Seafolly Australia and Sunburn Pty Ltd employees, family and friends.

3. Promotion commences on 2/2/2018 at 8:00am AEST until 23/2/2018 at 16:30pm AEST, and will run from 8:00am – 16:30pm on Friday 9th, 16th, 23rd February 2018.

4. To enter, an entry will be acknowledged when they complete the following - On the Seafolly Australia Instagram Page; Follow @seafollyaustralia on Instagram, comment on the competition post with the @tag of your best friend, all entries must be received before 16:30pm AEST. Seafolly Australia Pty Ltd will recognise competition entry submissions through this medium only.

5. Seafolly Australia Pty Ltd reserves the right, at any time, to verify the validity of entries and entrants and reserves the right, in its sole discretion, to disqualify any individual who Seafolly Australia Pty Ltd has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Seafolly Australia Pty Ltd to enforce any of its rights at any stage does not constitute a waiver of those rights. The Seafolly Australia Pty Ltd legal rights to recover damages or other compensation from such an offender are reserved.

6. Users can enter unlimited times, and the winner will be selected at random.

7. If there is a dispute as to the identity of an entrant, Seafolly Australia Pty Ltd reserves the right, in its sole discretion, to determine the identity of the entrant.

8. The draw will take place each Friday at 17:00pm AEST at BUILDING 3 & 4, THE MILL, 41 - 43 BOURKE RD, ALEXANDRIA NSW, and the winners will be contacted directly by Seafolly via Instagram. Winner will be asked to email competition@seafolly.com.au with their full contact details including postal address, and phone number. Winner will be announced on the Seafolly Australia Instagram page.

9. If for any reason a winner does not respond within 1 month, the prize will be forfeited; and another winning entry will be drawn. The draw will take place at BUILDING 3 & 4, THE MILL, 41 - 43 BOURKE RD, ALEXANDRIA NSW, AUSTRALIA on 23/03/2018 at 10am AEST and the winner will be notified via Instagram.

10. If any prize is unavailable, Seafolly Australia Pty Ltd, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

11. Total prize pool value is valued up to $1119.20. There will be four (4) prizes to be won, of a two ‘Seafolly Flashback’ sets each. Maximum value of each ‘Seafolly Flashback’ set is $139.90. If the Flashback collection is not available, or not suitable, winners may select any Seafolly product available on www.seafolly.com.au at the time of the draw up to the value of $139.90. No cash can be redeemed from the prize amount. No store credit provided. Prizes cannot be picked up from a location; they will be posted to the nominated address.

12. Entrants consent to Seafolly Australia Pty Ltd using their Instagram account name in any media for an unlimited period without remuneration for the purpose of announcing the winning entry, promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by Seafolly Australia Pty Ltd .

13. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of Seafolly Australia Pty Ltd, including but not limited to technical difficulties, unauthorised intervention or fraud, Seafolly Australia Pty Ltd reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

14. Prize will be dispatched to the address stipulated by the winner periodically, at public release, as per availability from the manufacturer.

15. By entering and participating, entrant agrees to hold harmless, defend and indemnify Instagram from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, costs or expenses, with respect to or arising out of or related to (i) entrant’s participation in the Sweepstake, or (ii) entrant’s participation in any Prize related activities, acceptance of a Prize and/or use or misuse of a Prize (including, without limitation, any property loss, damage, personal injury or death caused to any person(s). This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram.

 

Seafolly Australia – Mecca X Seafolly Gift With Purchase

The Mecca X Seafolly Gift With Purchase offer applies to all Australian online purchases made from 6 February 2018, while stocks last.

Offer not available on Seafolly US and Seafolly Singapore online purchases, and not available on purchases made prior to 6 February 2018. Offer not available for in store purchases. Offer does not apply to Gift Cards purchased online.

Seafolly reserves the right to withdraw the offer at any given time without notice.

If you have any queries regarding this promotion, please contact Customer Service on 1300 420 811 before finalising your order.

 

Seafolly Australia & Singapore – Mid Season Sale

The Seafolly Mid Season Sale applies to selected full price styles purchased at Seafolly Australia and Singapore Online between 12.01am AEDT Monday 26 March and 11.59pm AEST Sunday 8 April 2018, and in Australian, Singapore and US Concept stores within retail trading hours during the afore mentioned dates, while stocks last.

Offer not available on Seafolly US online purchases, and not available on purchases made outside of the above promotional period. Offer is not available in conjunction with any other offer or at outlets.

Standard online returns policy applies for all online purchases. For more information on the Seafolly online returns policy, please visit our Delivery & Returns page.

Seafolly reserves the right to withdraw the offer at any given time without notice.

If you have any queries regarding this promotion, please contact Customer Service on 1300 420 811 before finalising your order.

 

Seafolly “Spend $150, Save $50” Online Shopping Event

The Seafolly “Spend $150, Save $50” Online Shopping Event offer applies to all full price styles purchased online between 12.01am AEST Tuesday 17 April to 11.59pm AEST Thursday 19 April 2018.

To redeem the $50 discount, the voucher code SAVE50 must be entered at the shopping bag prior to checkout.

Offer is valid exclusively online at www.seafolly.com/au between the promotional times and dates. Offer not valid on in store purchases, Seafolly Singapore and Seafolly US online orders, and not valid on sale items purchased online. Offer not valid on Gift Card purchases.

Discount is proportionally divided between items purchased as a percentage. Should a discounted item later be returned for a refund, only the value paid for that item will be refunded. The portion of the overall $50 discount applied to this item cannot retroactively be applied to the remainder of the order that is retained by the customer.

Standard online returns policy applies for all online purchases. Offer may be honoured on items exchanged for size only. Discount will not be applied to items exchanged for a different style. For more information on the Seafolly online returns policy, please visit https://www.seafolly.com/au/delivery-returns.html.

Extended delivery time -frame may be applied to sale orders.

Seafolly reserves the right to withdraw the offer at any given time without notice.

If you have any queries regarding this promotion, please contact Customer Service on 1300 575 620 before finalising your order.